B2B business strategy is in focus again

Many B2B companies today are steering their ship without a map. A lack of clear, cohesive business strategies has left them directionless, creating silos where departments chart their own courses, often at odds with each other. It’s inefficient and counterproductive. Each department fights to prove it’s the MVP, leading to resource competition and fragmented operations. This is a structural failure, not an operational hiccup.

Now, compare that to B2C, where 98% of leaders report having well-defined, centralized strategies. These companies thrive because they set clear priorities, communicate them effectively, and align their operations to execute consistently. In stark contrast, 57% of B2B leaders admit they don’t have a serious strategy in place. It’s a glaring gap, and quickly becoming a competitive liability.

Strategy implementation rates in B2C vs. B2B

Without a clear strategy, B2B departments often end up creating what’s called “functional echo chambers,” where each function operates in isolation, undermining coordination and crippling their ability to respond to dynamic markets.

What’s needed is a return to fundamentals. A solid strategy acts as a north star. It keeps departments aligned, priorities sharp, and execution laser-focused. Leaders need to craft these strategies and make them into living documents—updated regularly and shared widely. It’s the blueprint for operational alignment and market agility that companies will need in 2025 and beyond.

AI’s impact is proportional to team quality

AI doesn’t perform miracles, it amplifies what’s already there. If your team is strong, AI transforms their performance, enabling exponential gains in productivity and innovation. But if your team is struggling, AI doesn’t fix the problem, it magnifies inefficiencies or leads to cost-cutting measures like automation of weak roles. High-performing teams see the biggest gains because they combine expertise with technology.

According to research by Bill Schmarzo, generative AI delivers modest one-time efficiency gains, but its real power lies in creating compounding effectiveness when paired with skilled teams.

On a bell curve, these teams outperform, leveraging AI to innovate and create a competitive edge. On the flip side, weak teams barely move the needle. AI is the multiplier. If your team is operating at an 8, AI can push them to a 16—or even higher. But if they’re at zero, AI doesn’t move the dial. You can’t multiply “nothing”.

The takeaway is clear. AI investments should focus on enabling your best talent to achieve more. Don’t think about it as replacing humans, it’s more about amplifying and augmenting their value. Companies need to rethink their AI strategies, partnering with analytics experts to quantify and showcase these gains.

B2B go-to-market strategies need an overhaul

B2B go-to-market strategies are overdue for a complete rethink. The old playbooks don’t work anymore. They’re based on outdated assumptions like “B2B is different” or “analytics can’t keep up with our speed.” That’s not innovation, it’s an excuse for mediocrity.

The smart money is moving toward B2C-inspired practices. Why? Because B2C leaders understand the full marketing mix—product, pricing, placement, and publicity. They don’t focus only on campaigns, they run businesses. In contrast, most B2B marketing leaders only manage pieces of the puzzle.

Here’s a surprising statistic: over half (52%) of B2B leaders plan to replace their marketing heads with B2C-trained leaders by 2026. They’re tired of underperformance and ready for leaders who think holistically. What makes B2C leaders so effective is rigorous customer research, advanced analytics, and disciplined strategy.

B2B marketers need to evolve or risk irrelevance. They must invest in the tools and skills to analyze markets deeply, customize frameworks dynamically, and prove their value consistently.

With 92% of startups failing in the last 16 years, it’s clear that “business as usual” isn’t working. It’s time for B2B to step up and adopt the precision and adaptability that B2C has been leveraging for decades.

Marketing leaders must build up financial acumen

Marketing is now being more widely seen as a bottom-line driver. For too long, marketing has been treated as a creative black box, where results are measured in fuzzy metrics like brand awareness. That era is over. Today’s CMOs need to speak the language of finance fluently. If you can’t tie your strategies to revenue and ROI, you’re not adding value—you’re burning budget.

In scaled B2B GTM strategies, marketing is a force multiplier. It makes sales 8 times more effective and 5 times more efficient. These are staggering numbers, yet many marketing leaders fail to convey this impact in financial terms. That’s a problem, especially as CFOs demand more accountability.

CMOs must use analytics to prove how marketing initiatives drive business outcomes. This means modeling scenarios, forecasting ROI, and showing how every dollar spent contributes to growth. Marketers need to think beyond winning internal support, and look to secure their seat at the decision-making table.

Rise of causal analytics in marketing

Traditional data visualization is like looking in the rearview mirror—it tells you where you’ve been, not where you’re going. That’s why causal analytics is the future. It’s dynamic, forward-looking, and relational, functioning like a GPS for your business. Instead of static reports, you get real-time insights that guide decisions and adjust strategies on the fly.

By 2026, causal analytics will replace outdated dashboards in many organizations. FP&A teams are already using this approach to evaluate marketing’s effectiveness with unprecedented precision. They’re connecting cause and effect, showing exactly how marketing investments influence business outcomes.

Here’s the power of this shift: it lets companies forecast, validate, and optimize in real time. Imagine knowing exactly how a budget cut will impact sales—or how quickly a new campaign will pay off. These insights are actually “game-changing” for decision-making at every level.

Consistent go-to-market investment is key

Consistency beats chaos every time. When it comes to go-to-market strategies, fluctuating budgets and reactive decisions are the fastest way to lose ground. Businesses that maintain steady, well-thought-out GTM investments see greater efficiency and faster ROI compared to those that lurch from one priority to the next.

Consistent GTM strategies let teams plan, execute, and adapt with precision. They also make it easier to model outcomes. Can you predict how a budget cut will impact revenue? Do you know how quickly an increase in investment will deliver results? If not, you’re flying blind.

Leaders need to think like strategists, not firefighters. This means committing to sustained GTM efforts, even when external conditions are volatile. It’s about playing the long game, building systems that can withstand short-term turbulence while driving long-term growth.

Key questions to ask yourself: Are your GTM investments aligned with your business goals? Can you model their impact under different scenarios? If the answers aren’t clear, it’s time to rethink your strategy.

Tim Boesen

November 28, 2024

6 Min