Senior executives are leading generative AI adoption

This is unusual. Typically, young professionals drive new technology adoption. They’re fresh out of school, grew up with digital tools, and quickly experiment with emerging tech. But with generative AI, it’s senior executives leading the charge. Why?

Simple: experience. Senior leaders have seen game-changing technologies before, cloud computing, big data, automation. They recognize AI for what it is: a fundamental shift in how businesses operate.

“61% of marketing executives use AI weekly, compared to only 42% of entry-level employees.”

This is about recognizing opportunity. AI isn’t a passing trend; it’s a strategic lever. Executives who understand that are moving fast, while junior employees, still figuring out AI’s role, lag behind. That gap needs closing, or businesses will struggle to integrate AI effectively across all levels.

A “confidence gap” exists between executives and junior workers

Confidence in AI isn’t universal. Executives see its potential; junior employees hesitate. Why?

Executives have context. They’ve seen technology revolutionize industries before. They understand AI’s efficiency and creativity-boosting power. In Lightricks’ study, 55% of executives expressed confidence in AI’s ability to improve business, while only 33% of junior employees felt the same. That’s a big gap.

Junior workers worry about authenticity, whether AI-generated content is reliable or indistinguishable from human work. And they have a point. AI can generate high-quality output, but does it truly understand the brand? Does it introduce bias? Is it legally safe to use? These concerns are real, and businesses need to address them.

The solution? Education and exposure. The more employees interact with AI, the more they’ll trust it. Confidence comes from understanding, and right now, too many junior employees are left figuring it out on their own.

Training disparities contribute to the adoption divide

Access to training is shaping who wins with AI. Right now, senior executives are getting the bulk of structured AI education, while junior employees are left to self-teach. That’s inefficient.

Lightricks’ research found that 65% of executives have received company-sponsored AI training, compared to just 34% of junior employees. On top of that, 56% of executives are seeking AI education outside of work. They’re serious about mastering it. Meanwhile, 41% of junior workers resort to self-learning because their companies aren’t offering formal training.

This is a problem. Companies need AI-literate employees at every level. Otherwise, you get a bottleneck, AI-savvy leadership with teams that can’t execute at the same level. The fix? Structured, company-wide AI training. Teach employees how to use AI effectively, and you’ll see adoption and confidence rise across the board.

Executives use AI for strategic applications, while juniors focus on productivity

How people use AI determines how much they value it. Senior leaders use it strategically, optimizing workflows, audience targeting, and collaboration. Junior employees use it for productivity, automating emails, content creation, and editing.

This difference is key. Executives see AI as a way to drive growth and efficiency across the organization. They’re integrating it into high-level decision-making and market positioning. Lightricks’ study found that 37% of executives use AI for design, 35% for collaboration, and 32% for audience targeting. They’re using AI beyond basic tasks.

In contrast, junior employees mostly use AI for operational work, things that make their day easier but don’t necessarily transform the business. That’s fine, but it means they’re not experiencing AI’s full potential. To bridge this gap, companies need to encourage broader, more strategic AI applications at all levels. Otherwise, they risk limiting AI’s impact to incremental productivity gains instead of business advantages.

Ethical concerns are more prevalent among junior employees

“AI raises ethical questions, bias, accuracy, intellectual property. Junior employees are asking these questions more than their bosses. That’s telling.”

According to Lightricks, 43% of junior employees worry about the accuracy of AI-generated content, and 39% have concerns about bias and copyright issues. They’re thinking about the broader implications of AI, while executives are more focused on its practical benefits. Only 44% of executives cited ethical concerns, and even then, their top worry was whether AI-generated content would be acceptable to clients, not whether it was ethically sound.

This difference in perspective matters. Executives are prioritizing business efficiency, but junior employees, who work more directly with AI-generated content, are spotting risks. The solution isn’t to dismiss these concerns; it’s to integrate them into company-wide AI policies. Companies that take AI ethics seriously will avoid legal pitfalls and build stronger trust with customers.

The need for more balanced and systematic AI training

If businesses want AI adoption to succeed, they need structured, ongoing training for everyone, not just executives.

Right now, training is uneven. Executives have more access, while junior employees often have to figure it out themselves. That’s inefficient and leads to a skills gap. The Lightricks study found that 27% of junior employees want AI training but haven’t been offered any. Compare that to just 13% of executives who feel undertrained.

This divide creates a long-term risk: if junior employees don’t get trained, they’ll struggle to advance in a world increasingly shaped by AI. Companies that don’t invest in AI training for all employees will find themselves with a workforce that’s out of sync, tech-savvy leaders and employees who can’t keep up.

The fix is simple. Offer structured AI training at every level. Make it part of professional development. Keep it ongoing because AI is evolving fast. A company that trains its workforce properly will not only stay competitive but also create a culture where AI is used responsibly and effectively.

Final thoughts

AI is a paradigm shift. The businesses that get ahead will be the ones that close the confidence gap, train employees across all levels, and encourage both strategic and operational use of AI.

Right now, senior executives are leading AI adoption, but if companies want sustainable growth, they need to bring junior employees up to speed. Training must be systematic, ethical considerations must be addressed, and AI’s full potential must be explored, for efficiency and long-term transformation.

The businesses that figure this out will dominate their industries. The ones that don’t? They’ll get left behind.

Key takeaways

  • Senior leadership drives AI adoption: Senior executives are adopting generative AI at a significantly higher rate than junior staff, using it for strategic initiatives rather than just routine tasks. Leaders should use this momentum by providing targeted support to amplify AI’s strategic benefits.

  • Training and confidence gap: There is a marked disparity in formal AI training and confidence between executives and entry-level employees. Decision-makers need to implement comprehensive, organization-wide training programs to bridge this gap and increase overall team competence.

  • Strategic versus operational use: Executives are using AI for high-level applications like audience targeting and design innovation, whereas junior employees mainly use it to boost productivity. Leaders should encourage broader, strategic applications of AI to unlock its full potential across the business.

  • Addressing ethical concerns: Junior employees express heightened concerns over the quality and ethical implications of AI-generated content compared to their senior counterparts. It is important for organizations to establish clear ethical guidelines and quality control measures for responsible AI usage.

Alexander Procter

February 10, 2025

6 Min