Apple’s training and certification resources
For IT admins working within the Apple ecosystem, keeping your skills and training updated and relevant is a must. Apple’s devices—be they Macs, iPhones, or iPads—are tools of precision, but managing them requires equally precise knowledge. Thankfully, Apple provides several resources designed to help IT professionals master the complexities of deployment, security, and device management.
The Worldwide Developers Conference (WWDC) is one such core part. While primarily aimed at developers, WWDC also delivers value to IT pros through sessions like “What’s New in Managing Apple Devices.” These sessions highlight innovations such as declarative device management, a newer MDM framework from Apple that reduces manual tasks by letting devices autonomously maintain compliance with set policies. WWDC gives IT leaders a direct view of Apple’s strategic roadmap, offering insights they can bring back to their teams.
Beyond the annual conference, Apple also offers comprehensive online resources. Device Management documentation walks admins through managing fleets of devices using mobile device management (MDM) tools.
“Mobile Device Management (MDM) is a software solution that lets IT admins remotely manage and secure devices, making sure they’re compliant and streamline operations.”
For early adopters, AppleSeed for IT enables beta testing of new software in controlled environments, giving IT teams a head start on deployment planning. Small and medium-sized businesses (SMBs) benefit from the Apple Business Essentials User Guide, which simplifies device management while acting as a gateway to more advanced tools like Apple Business Manager (a centralized web-based platform that automates device enrollment and app distribution for organizations).
Apple also provides two certification paths: Device Support and Deployment Training. These tracks offer study materials and proctored exams, giving IT pros a tangible credential to showcase their expertise. While Apple’s certification catalog isn’t as extensive as other enterprise-focused offerings, the available courses provide the critical knowledge necessary to manage Apple’s unique ecosystem.
Vendor certifications and specialized training
Managing Apple devices effectively means knowing more than just Apple’s tools. It requires integrating third-party solutions that fill critical gaps. This is where mobile device management (MDM) vendors like JAMF, Kandji, and SimpleMDM come into play. Their certifications offer deep dives into the functionality of their platforms, teaching IT professionals how to deploy and secure devices at scale.
The real advantage of MDM tools lies in their ability to streamline operations. With a well-configured MDM solution, IT admins can remotely enforce security policies, monitor device health, and push updates—all without disrupting end-users. These tools also integrate seamlessly with identity management systems (systems that connect users to resources securely, often integrated with MDM tools to create seamless and secure user experiences) like Microsoft Azure Active Directory or Google Workspace, creating a secure, frictionless environment for user authentication.
For those looking to broaden their credentials, CompTIA’s Mobility+ certification offers vendor-neutral training focused on mobile device security and management. This certification is particularly relevant for Apple IT pros aiming to enhance their understanding of industry-wide best practices.
“Vendor certifications complement Apple’s own offerings, giving IT leaders the expertise needed to build resilient and scalable infrastructures.”
Community-driven and open-source resources
There’s a certain beauty in open collaboration, and the Mac Admins Foundation exemplifies this well. IT admins managing Apple devices rely on formal training while tapping into a global network of peers who share insights, troubleshoot issues, and create tools that drive efficiency.
The Mac Admins Slack Channel is a hub for real-time problem-solving and knowledge exchange. Whether you’re troubleshooting a complex deployment or looking for tips on optimizing workflows, this community provides immediate, actionable advice. Then there’s the Mac Admins Open Source Project on GitHub, offering a treasure trove of scripts and automation tools designed by IT pros for IT pros. It’s like having a constantly evolving toolbox for your Apple management needs.
To stay current on trends and techniques, the Mac Admins Podcast delivers expert discussions on everything from security best practices to innovative deployment strategies. These resources are key for anyone looking to stay sharp in a rapidly changing tech world.
Conferences and freely accessible learning opportunities
Conferences are where big ideas come to life, and for Apple IT professionals, they offer unparalleled learning opportunities. Two major events stand out: the Mac Admins Conference in Pennsylvania and the Mac SysAdmin Conference in Sweden. These gatherings are networking opportunities and intensive learning environments where IT leaders can absorb cutting-edge strategies and tools.
The best part? You don’t need to attend in person to benefit. Both conferences make their content freely available online, from video recordings of sessions to detailed slide decks. This accessibility means even small teams can stay informed without stretching their budgets.
Vendor-specific conferences, such as JAMF’s JNUC (JAMF Nation User Conference), also provide a deep dive into MDM best practices and product innovations. These events often include live demos and case studies, bridging the gap between theoretical knowledge and practical application. For any C-suite executive managing IT strategy, these conferences are goldmines of actionable insights.
Key takeaways for leaders
- Leverage Apple’s native training resources: Apple provides key training through WWDC sessions, Apple Developer Resources, and certifications like Device Support and Deployment Training. Leaders should prioritize these to ensure their IT teams stay ahead in managing Apple devices.
- Integrate third-party solutions for scalable management: MDM vendors like JAMF and Kandji offer essential tools for managing large fleets of Apple devices. Combining these platforms with identity management systems ensures secure, efficient operations at scale—essential for organizations with complex tech environments.
- Capitalize on community and open-source resources: The Mac Admins Foundation and associated platforms like the Slack channel and GitHub project provide a rich network for knowledge-sharing and practical solutions. Encourage teams to engage with these resources to stay updated and solve issues faster.
- Invest in industry conferences for knowledge growth: Conferences such as the Mac Admins and Mac SysAdmin gatherings provide valuable learning and networking opportunities. Leverage the freely available content to equip teams with up-to-date insights without requiring physical attendance.
