Modernizing legacy systems has become a pressing priority for businesses across industries. As technology evolves rapidly, organizations relying on outdated systems face increasingly severe challenges—including operational risks, financial burdens, and the need to attract new talent to manage and update legacy code.

Modernization is now seen as more than a simple technical requirement, but rather as a high-priority strategic requisite that greatly impacts an organization’s competitiveness.

Challenges posed by legacy systems

Legacy systems are often deeply integrated into the core operations of many organizations, playing key roles in mission-critical activities. These systems, however, which may have been in place for decades, present complex challenges.

They’re difficult to maintain, lack support from their original developers, and struggle with compatibility issues as newer technologies emerge, which together can lead to severe operational disruptions, reduced customer satisfaction, and increased financial strain.

Adding to this, reluctance to modernize—due to high costs, data privacy concerns, and a shortage of skilled legacy programmers—further exacerbates these risks, making the need for modernization more urgent than ever before.

Operational risks from outdated technology

A strong example of the operational risks associated with outdated technology is the incident at Paris’ Orly airport. A 23-year-old Windows 3.1 system failed, grounding 72 planes per hour and causing widespread delays and disruptions.

The incident reiterated the vulnerabilities organizations face when relying on antiquated systems. In such cases, even minor technical failures can escalate into major operational crises, affecting thousands of people and resulting in major financial losses.

This incident is not isolated; it’s part of a broader warning about the risks of outdated technology. Legacy systems, particularly those no longer supported by their developers, are increasingly prone to failures and incompatible with modern technologies—which can lead to costly disruptions, decreased customer trust, and damage to the organization’s reputation.

Financial and resource constraints

Modernizing legacy systems is typically perceived as a difficult and complex task, primarily due to the major financial and resource constraints involved. Upgrading or replacing these systems can be expensive, particularly for organizations with complex, extensive infrastructures.

Scarcity of programmers proficient in legacy languages like COBOL adds to the challenge, as these professionals are in high demand and command premium salaries.

Concerns about data privacy during migration can deter organizations from pursuing modernization. Companies handling sensitive information are often wary of the risks associated with data migration, such as potential breaches or data loss.

These concerns, combined with the fear of operational disruptions during the transition, create a situation where organizations are caught between the risks of maintaining outdated systems and the perceived risks and costs of modernization.

The cost of maintaining legacy systems

Maintaining legacy systems brings a growing financial burden that can eventually surpass the costs of modernization. As these systems age, the costs associated with their upkeep escalate, often diverting resources from more strategic initiatives.

These ongoing financial strains can impact an organization’s ability to innovate and grow, making it increasingly difficult to compete in a rapidly evolving market.

In many cases, the financial burden is not limited to direct maintenance costs. Legacy systems often lack compatibility with newer technologies, leading to inefficiencies and missed opportunities. These inefficiencies can increase operational costs, reduce productivity, and negatively impact the bottom line.

Organizations may find themselves pouring money into systems that are increasingly unreliable, difficult to integrate with new technologies, and costly to maintain.

Impacts of deferred modernization

Many companies defer modernization due to the perceived high costs and risks associated with upgrading legacy systems. This decision, however, can have long-term consequences.

As systems age, the risks associated with them increase, while the pool of available talent to maintain them decreases—creating a cycle where the costs of maintenance rise, and the risks of upgrading become more pronounced—leaving organizations vulnerable to operational disruptions, security breaches, and a loss of competitive advantage.

Leveraging GenAI for expert system modernization

GenAI is now being seen as a powerful tool in the modernization of legacy systems, offering solutions that address both technical challenges and knowledge gaps.

As businesses grapple with the need to update their aging infrastructure, GenAI provides practical support by helping younger developers understand legacy code, improving code interpretation, and streamlining the migration process.

Organizations should consider integrating GenAI into their modernization efforts to mitigate the risks associated with outdated systems and pave the way for smoother transitions to modern technologies.

Supporting younger developers

With the average age of COBOL developers now over 60 years old, the impending retirement of these experts brings a major challenge to organizations that rely on legacy systems.

Younger developers, who are less familiar with these older languages, often struggle to maintain and update legacy code. GenAI is key in addressing this challenge by guiding younger developers through the complexities of legacy systems, acting as a mentor that provides insights into the logic and structure of the code.

GenAI’s capabilities reach beyond simple code translation, analyzing and interpreting legacy code, offering a deeper understanding of the system’s logic and dependencies.

Staunch support here is a must if organizations are to bridge the knowledge gap, so that younger developers can make better informed decisions during the modernization process and make sure that legacy systems are maintained and updated by the newer generation of developers.

Improving code interpretation

One of the most important challenges in modernizing legacy systems is the lack of proper documentation. Over the years, as systems are patched and modified, original documentation often becomes outdated or is lost entirely, leaving developers with the daunting task of deciphering complex, poorly documented code.

GenAI addresses this challenge by improving code interpretation, even in the absence of proper documentation. It does this by providing developers with a clearer understanding of the system’s logic and dependencies, acting as a translator that helps make sense of legacy systems, reducing the risk of errors and guiding a smoother modernization process.

GenAI in the three stages of migration

Modernizing legacy systems typically involves a multi-stage migration process, each with its own set of challenges. GenAI has been proven to be valuable throughout this process, offering support and insights that help streamline each stage—from initial comprehension to final testing phases.

Boosting both efficiency and accuracy, GenAI reduces the risks and potential pitfalls associated with modernizing complex legacy systems.

1. Comprehension stage

The comprehension stage is the first and arguably one of the most critical phases of a legacy migration. During this stage, developers gain a deep understanding of the current system’s setup, including its logic, dependencies, and any undocumented features.

GenAI truly excels in this phase (when expertly implemented and guided), giving developers the tools to decode and comprehend complex legacy systems, laying the groundwork for a more successful migration down the line.

2. Refactoring and migration planning

Refactoring and migration planning require careful analysis and strategic decision-making. GenAI greatly contributes to this stage by simulating dependencies, analyzing what-if scenarios, and projecting the consequences of code changes—helping developers plan the migration with confidence, minimizing the risk of dead ends and costly mistakes.

3. Testing phase

The testing phase is key for making sure that the new system functions correctly and that the migration has been successful. This phase can be quite complex and time-consuming, as developers must test multiple scenarios to make sure that all aspects of the system are working as intended.

GenAI goes a long way to support this phase by enabling simultaneous testing of many different scenarios, providing real-time insights, and optimizing the migration process. This ultimately reduces the time developers spend on testing while increasing accuracy, leading to a more efficient migration and smoother transition to modernized systems.

Addressing security, accessibility, and knowledge gaps

Modernizing legacy systems is key for keeping up with technological advancements and for addressing priority issues such as security vulnerabilities, accessibility challenges, and the widening knowledge gap as the workforce ages.

Tackling these problems head-on is a must for organizations to remain competitive and secure in the digital age.

Security risks of legacy systems

Legacy systems, often central to an organization’s IT infrastructure, become more vulnerable to security threats over time. As these systems age and receive fewer updates, security gaps arise, making them prime targets for malicious actors.

Relying on outdated technology increases the risk of security breaches, with potentially far-reaching consequences for the organization.

A memorable example of the risks associated with legacy systems is the U.S. Office of Personnel Management (OPM) hack, whereby a breach exposed the personal data of approximately 18 million current and former federal employees.

The root cause was the reliance on a COBOL-based system—an outdated programming language that has been in use since 1959—highlighting the security risks posed by maintaining legacy systems without adequate updates, reiterating the growing need for modernization.

Accessibility limitations of legacy systems

Legacy systems also limit organizations’ ability to meet modern accessibility demands. As technology evolves, the expectations of users—whether customers, employees, or partners—also rise. Legacy systems often fall short of providing the accessibility that modern users require, which can ultimately impact an organization’s competitiveness and customer satisfaction.

Retirement of legacy coders and its impact

As the workforce ages, the impending retirement of legacy coders—those with expertise in outdated programming languages like COBOL—brings a complex challenge to organizations that rely on these systems.

The knowledge and experience of these coders are irreplaceable, and their departure creates a gap that is difficult to fill. This then presents a major risk to the continued operation and maintenance of legacy systems, making modernization an urgent business priority.

Mitigating risks and maximizing opportunities with GenAI

Modernizing legacy systems is fraught with risks, but GenAI offers a pathway to mitigate these risks while unlocking new opportunities for efficiency and growth. Integrating GenAI into the modernization process, organizations can manage the complexities of legacy system upgrades with greater confidence, for a smoother transition and more beneficial outcomes.

Managing risks in legacy system modernization

Introducing new technologies like GenAI brings with it a set of risks that need to be carefully managed. From concerns about intellectual property to the security of sensitive data, organizations must approach the use of GenAI with a clear understanding of the potential pitfalls and how to avoid them.

Guaranteeing human oversight

While GenAI does offer powerful tools for modernizing legacy systems, human oversight is still an essential. Developers and IT leaders must retain decision-making authority, reviewing and validating the outputs of GenAI to make sure they meet the organization’s standards for quality, security, and compliance.

Organizations must keep human judgment in the loop if they’re to limit the risks associated with automation and maintain control over the modernization process.

Optimizing legacy system modernization with GenAI

GenAI facilitates smoother upgrades, improves system functionality, and avoids creating new legacy systems, helping organizations maintain business continuity and prepares them for long-term success.

Final thoughts

As the digital world continues to evolve, ask yourself: Can your brand afford to rely on outdated systems that stifle innovation and expose you to unnecessary risks?

Embracing GenAI must not be viewed as simply upgrading technology—it should be seen as yet another tool to secure your organization’s place in the future.

Are you ready to future-proof your business and stay ahead of the competition? The choice to innovate now will define your market position tomorrow.

Tim Boesen

August 13, 2024

9 Min